Then click Deactivate to confirm the temporary deactivation. Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. Step 3: Navigate to Security and press the Turn Off button under the Use Recovery Key. Apr 18, 2021 · It is up to you to record it - on paper or in a keychain or other secure note, somewhere. Oct 18, 2021 · Click on the Apple ID option located at the top-right corner as shown below. The user can use this key to unlock the encrypted Mac. When entering the recovery key, make sure to enter the complete recovery key including upper-case letters and hyphens. " You can try to contact Apple (see: Contact Apple for support and service - Apple Support ), but to me the previous statement implies that setting up a recovery key excludes Apple from being able to do anything. Double-check the recovery key is compatible and accurate. Sep 27, 2022 · I have entered my password wrongly several times before 10 days. Khamosh Pathak / How-To Geek. " A dialog box will open, asking for your Apple ID email and password. Should you still need help after that, please get in touch with Apple Support directly. “Reset it using your recovery key”. 12,129 points. Click Sign-in & Security. Go to Account Recovery and click on Manage…. (If you’re trying to reset the password and your Mac is booted and logged in, choose > Restart. Boot the Mac to the login screen. “Your account is locked. In the text box, enter the entire Step 1 Start your Mac in Single-User Mode. ” Write down the recovery key and keep it in a safe place. Step 2. Go to the Company Portal website and sign in with your school or work account. " You can try to contact Apple (see: Contact Apple for support and service - Apple Support), but to me the previous statement implies that setting up a recovery key excludes Apple from being able to do anything. Nov 6, 2022 · In the upper-left corner of the screen, select the Apple icon > System Preferences > Users & Groups. Set up a recovery key for your Jan 2, 2024 · However, "when you generate a recovery key, you can't use account recovery. Click the i icon on your Mac username. Or use Option-Command-R or Shift-Option-Command-R to start up from macOS Recovery over the internet. Mar 25, 2022 · 1. Choose System Preferences… from the drop-down menu and click on Apple ID. Using CMD+R to boot will prompt for an administrator account that has a Secure Token associated with it. Published Date: May 07, 2024. The former is associated with regaining access to an encrypted volume—if that recovery was chosen Nov 26, 2018 · Need new recovery key to login to my Mac Pro Need new recovery key to login to my Mac pro, [Re-Titled by Moderator] 229 1 How to Find Recovery Key For Macbook Pro I just have only one apple device and I forget password, but i don`t have any recovery key May 20, 2024 · Type resetpassword → Hit Return. 4. Use the password for the account to unlock it. In the Recovery app, choose Utilities > Startup Security Utility. In the left-hand window, select the account whose password you want to reset (Figure 3). Turn the computer back on and boot to Recovery Mode by pressing and Nov 18, 2021 · Learn more about what to do if you forget your Apple ID password . In case you didn't change that during setup, you can use Apple's Reset Password Oct 31, 2023 · Usual path for FileVault activation is using either a FileVault recovery key, or using an Apple ID and iCloud: Protect data on your Mac with FileVault - Apple Support. If you set up a recover key, the only way you will be able to access your account when you have forgotten your password is by entering the recovery key or resetting it with a trusted device. Enter your new password information, then click Next. " The FileVault Recovery key is not visible on the Mac -- that would circumvent the purpose of encrypting the disk. Without the key, you will be unable to regain access to your Apple ID. Under the profile image, select Password & Security. If your Mac asks you to restart during this option, you will follow the previous steps in the first solution. PRP_53. 7. When you see Options, release the power button. Oct 16, 2023 · Click Restart . If you lose both of these items, you could be locked out of your account permanently. If you're not sure, you can try both sets of steps. See, Set up a recovery key for your Apple ID - Apple Support. macOS Recovery installs different versions of macOS, depending on the key combination you use. In most cases, you can now click "Reset it using your Apple ID. 2. If that Write down your recovery key and keep it in a safe place. I called Apple Support and am told without the recovery key it Mar 18, 2024 · Use a Mac logged in by the admin. Then, click on Reset Password… on the right side of the pane. Click the ? icon to be prompted with performing a reset by using your Recovery Key. If your Mac has additional users, their information is also encrypted. Tap Account Recovery. Command (⌘)-R: Start up from the built-in macOS Recovery system. Click the Apple menu > Restart and then use your new password to get into your MacBook. As you continue to hold the power button, your Mac turns on and loads startup options. Enter your password up to three times. Enter a new password and other information. Also, you could recover the Recovery Key from the FileVaultMaster. Jul 24, 2023 · Tap Password and Security, which is the second item on the list. Type the Recovery Key, and click ->. Next, tap Recovery Key. From the Related Article above. A new window will show up, waiting for you to enter a command. If you have a later Mac model, click on the Create new key option. If using a Mac with Apple silicon. Option (⌥) or Alt: Start up to Startup Mar 24, 2023 · If you selected “Allow my iCloud account to unlock my disk” when you set up FileVault, you don’t have a recovery key at all. Jun 27, 2023 · Jun 27, 2023 9:50 AM in response to herb282. This is particularly important when Safari is used to generate random, strong Mar 8, 2017 · Erase via Recovery. It is best to start holding the keys before the screen turns on or you hear the startup chime. Press and hold the Command + S keys while pressing the power button to turn on your Mac. Enter your new password and tap “Enter. Enter your FileVault recovery key. Scroll down and tap Account Recovery. “Restart and show password reset options”. In this section, you’ll find the Recovery Key option below Trusted phone numbers. On the user window, click Reset a Password. In the BitLocker app select Back up your recovery key. The macOS FileVault Recovery Key is different from the Apple ID Recovery Key. Choose Apple menu > System Settings, then click your name. For more on how this works, see If you forgot your Mac login password. An Apple recovery key is a 28-character code that you generate on your Mac, iPhone, or iPad. In macOS, organizations can manage FileVault using SecureToken or Bootstrap Token. If those steps don't succeed, continue to the steps below. On a FV encrypted Mac, at boot to unlock the startup disk or at boot to recovery partition when the user password is forgotten. In any event there is no way of discovering a Recovery Key that you do not know. Instead, a personal recovery key (PRK) should be used. - "You can generate a new recovery key from Settings or System Preferences on a trusted device signed in with your Apple ID. On the menu bar, click on the Apple logo. Mar 23, 2023 · If you have forgotten your Mac login password, you can use your Apple ID and password or your FileVault recovery key to reset your login password. The key I generate has 28 characters but the MacBook Pro only accepts 24. 8. Toggle the switch to On. It seems the recovery key is not a workable solution. Now, click on “Password & Security” from the left pane. Hi FoxFitfth, Thank you for the info. In the Keychain Access app on your Mac, choose Keychain Access > Settings. Click the “i” icon next to your username and click Change Password. Feb 20, 2023 · Upload personal recovery key. IT guy here, got Macbook Air (don't know which OS) was purchased last year for one of my execs. Unplug your iPhone from the computer if it’s connected. " See the article for details about how to do this on different types of equipment (Apple equipment only). Dec 24, 2020 · First, turn off your Mac. ”. Enter your 24-character, alphanumeric FileVault key. In the Old Password field, enter your Mac’s current login password. Level 10. The 48 hyphenated digits in the “Recovery Key” column are what you need to unlock Mar 7, 2022 · Step 1: Log in to your Mac with the username and password of the admin account. As. long as you remember your Apple ID password and still have access to. When the password reset is completed, click Restart. Apr 1, 2022 · Open System Preferences and select Users & Groups . 4. A progress bar shows. If you decide to stop using a recovery key, follow the steps above on your iPhone, iPad, or iPod touch, and slide to turn off Recovery Key. On the client Mac, start up from macOS Recovery by holding Command-R during startup. Apr 2, 2020 · Step 3: User resets their password: Get the Recovery Key from the support representative. It is possible an Institutional Recovery Key was configured for that Mac. Jul 22, 2020 · In the bottom left corner, click the lock icon and enter the admin password for your second account. Click Options, then click the Continue button that If your Mac isn’t connecting to the Internet to download macOS, click the Wi-Fi menu in the upper-right corner of the screen, select the Wi-Fi network and enter your Wi-Fi password. Click the “Lock” icon. iCloud Keychain escrows users’ keychain data with Apple without allowing Apple to read the passwords and other data it contains. one of your trusted devices, you can sign in and create a new Recovery. Login using a trusted Apple device or machine. I can log into Recovery Assistant with Apple ID and password, and approve the login on another device, but on the Mac it then brings me a list of Terms and Conditions. Click Account Recovery. He hasn't used it at all and brought it back doesn't know password and has lost recovery key. It should be wherever you keep your most important documents. Select where you want the key backed up. Select your account and click "Reset Password". Press and hold the power button on your Mac. I spoke to Apple Help and they couldn’t come up with a solution. Choose Apple menu > Log Out. Jan 16, 2021 · I need a recovery key to login as my password stopped working. Click Sign-in and Security. Oct 31, 2022 · The only option I have to reset passwords from both the login screen and recovery mode (CMD + R on boot) is to enter this elusive recovery key which I was never given. Go to your Apple ID account page. If you don’t already see a password reset option, enter your password up to three times until you see one of the following messages. Posted on Dec 1, 2023 7:08 PM. If you see the Apple logo, then you need to shut down and to do this step over. Jul 7, 2023 · 1. Enter those and click "Reset Password. Here is the support article detailing the procedure: Set up a recovery key for your Apple ID - Apple Oct 7, 2023 · 3. Can’t see the question mark? Hold down the power button until your Mac shuts down, then press and hold the power button again to reboot it. "Agree" button not clickable. 6. 5. From: How to generate a recovery key - Apple Support. iPhone 7, iPhone 7 Plus, iPhone 6s, and iPhone 6: Press and hold the Apr 19, 2018 · 1. Press and hold the Control key > choose the account you want to rename > Advanced Options. 6. Sign in to Sophos Central Admin, go to My Products > Encryption, and click the Sep 22, 2023 · I've managed to fix the issue by deleting the firmware password using the terminal. May 13, 2022 · Secure iCloud Keychain recovery. Enter the new password and verify it. If you have already enabled FileVault disk encryption with an iCloud account as the recovery option, you will need to decrypt and re-encrypt your Mac's disk(s) to use a FileVault May 17, 2024 · From the lock screen, click the question mark icon, or type in your password incorrectly a few times if you don't see one. Click the “i” icon Retrieving recovery keys. Then click Apple ID, click Password & Security, and Dec 23, 2022 · If you have multiple Microsoft accounts, sign in to the account linked to the computer you want to unlock. Any body know for how long do I need to wait for my account to get unlocked. Select I forgot my password → Click Next. In the window that appears, create a new password, and click Change Password. To make the situation more confusing, i've tried to generate a recovery key on my old MBP and that generates a 28 length recovery key but the new MBPs recovery key is only a 24 Mar 8, 2023 · Step 1. Sign in with your password and trusted device. How to back up the key. You’ll find the recovery key below your PC’s name or model number. Save to your Microsoft Account - This will save the key in the Recovery Keys library of your Jan 1, 2023 · If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account. There will be a Disk Encryption link in the left pane. Again, whether you set up AppleID account recovery on a Mac, an iPhone or an iPad, the 28 digit recovery key is written down or stored wherever you wrote it down or stored it. On your Mac, click Turn Off in the Recovery Key section. To complete setup, confirm your recovery key. If you chose to use iCloud when you set up FileVault, you don’t have a recovery key. sudo firmwarepasswd -delete. Next, press and hold the Power/Touch ID button on your MacBook. Restart the Mac. Use a recovery key. Either way, they won’t “like” the eventual answer , but the effects & consequences are decidedly different. Optionally add a password hint to help you remember the new password. Before you make any radical changes or start panicking, you should ensure the recovery key is even supported. If your Mac asks for your Apple ID, enter it May 23, 2024 · When using a Mac with Apple silicon, Recovery installs the current version of the most recently installed macOS. Complete these steps to save the personal FileVault key for your encrypted Mac device. Click the option to reset using your recovery key. Apr 9, 2024 · If you forgot the password to log in to your Mac user account, or the password isn't accepted, try these solutions to log in or reset your password. Next to Recovery Key, click Manage, then enter your 2 days ago · The best way to do it is by running Terminal commands, as described below. If you have a Mac with FileVault enabled and enrolled in Profile Manager, you can obtain and decrypt the personal recovery key. Your recovery key appears. If there’s an Enable Users button, you must enter a user Write down your recovery key and keep it in a safe place. The machine will boot normally to the login window where the user or administrator can 6 days ago · Click the bottom lock icon and enter the administrator account and password to make changes. In that section, click the Show Key button on the right to see the Recovery Key. Apple says: "Using a recovery key is more secure, but it When the firmware password is turned on, each time you start up from macOS Recovery or from a storage device other than the one selected in Startup Disk settings, you need to enter the firmware password. May 29, 2020 · After erasing, the computer will restart and you'll see the the typical blinking folder with a question mark (because all the startup files were deleted), but you just follow the regular recovery process again (recovery mode by restarting and holding cmd+r) and you can reinstall the factory setting macOS. Note: If you want to get your Mac ready to trade in, sell, or give away, use Erase Assistant in macOS. I am trying to reset this device to factory settings. 6 days ago · Step 1. iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation): Press and hold both the side button and the Volume down button until the power off slider appears. samar61. Go to “System Settings” and select “Users & Groups. Step 5. A pop-up May 2, 2023 · Choose the Inventory link at the top (if it's not already selected). Dec 1, 2023 · Level 6. Apple. When a device user uses the iOS Company Portal app, Android Company Portal app, the Android Intune app, or the Company Portal website, the user can see the FileVault recovery key needed to access their Mac devices. If you choose the second option, macOS generates a recovery key that you are expected to store in a safe place. Next to Recovery Key, click Manage, then enter your Feb 10, 2024 · You'll need your recovery key. Select Store recovery key. 4 points. Now, enter your Apple ID email and password → Click Next. You can create one even when you’re Enter your password up to three times. First try the standard steps to reset your Mac login password. Type the following command and press Enter. Then select Save. To use Erase Assistant, start up your computer in macOS, choose Apple menu > System Settings, click General in the sidebar (you may need to scroll down), click “Transfer or Reset” on the right, click the Erase All Content and Settings button, then follow the onscreen instructions. Tap Recovery Key. If you're asked to select an admin user you know the password for, click "Forgotten all passwords?" If you see a Reset Password window with the option to Deactivate Mac, click Deactivate Mac. In the Reset Password window, the user enters a new password, and optionally, a password hint. my Mac book account got locked. By default the iCloud recovery option is selected. A message shows: If you forgot your password you can reset it using your Recovery Key. You could recover your data from there. Open the menu and go to Devices. I have my Apple ID and the FileVault recovery key, but every time I try to reset my password, I get a message that my account is temporarily locked try again later. This is the easiest way of Mac password recovery. “Reset it using your Apple ID”. rkaufmann87. Hold down Command-R at startup (Option by itself won’t work on a FileVault-protected Mac), and then erase the FileVault partition using Disk Utility, and then reinstall macOS May 23, 2024 · Click Apple > System Settings > Users & Groups. keychain file from such a backup (see method 3). If you can log in to your Mac user account but have forgotten your recovery key, you can generate a new recovery key (see the “forgot your Recovery key: Click “Create a recovery key and do not use my iCloud account. To retrieve the recovery key from a deleted device: UCSF does not want or need your iCloud password - a Recovery Key is a code specific for encryption on your Mac and does not allow access to your iCloud account. Select a Mac, then click the About tab. Step 4: Press the Turn On Recovery key to generate a new one. Click on the Apple icon > System Settings > Users & Groups. Click "Change Password". If you use the "iCloud Account" option, and if you forget your login password to the Mac, you use your Apple ID and Apple ID password to recover. May 8, 2023 · As well as creating a recovery key on your Mac, you can create one on iPhone: Open the Settings app and tap on your name. at boot to recovery partition when the user Nov 10, 2023 · On the log in window, select another administrator account. When the Mac arrived, FileVault already was turned on Apr 23, 2021 · - Creating a recovery key turns off account recovery. If you did not do that, then there is nowhere for you to find your recovery key. Aug 28, 2021 · Sounds like a T2 equipped Mac and you cannot get into Recovery Mode without the administrator password. Feb 21, 2024 · The device that has the personal recovery key must be enrolled with Intune and encrypted with FileVault through Intune. If you have another trusted device logged into your account you can generate a new key. Nov 22, 2023 · On any device, sign in to the Company Portal website. For security reasons, the key disappears after five minutes. Before you begin Enter your login password, not your Apple ID password. When you log in again, save your current login password in a keychain. Oct 15, 2022 · If you lose both your account password and your FileVault recovery key, you won't be able to log in to your Mac or access the data on your startup disk. Step 2: Select Account Details. 1. If you forget your Apple ID password, you can try to regain access using your trusted device protected by a passcode. The "Agree" button is faded out and cannot be clicked. 5. The recovery key ID is obtained from the endpoint with the help of the user or anyone who has physical access to it. If a user forgot their account password and can't log in to their Mac, you can use the private recovery key to unlock their startup disk and access its FileVault-encrypted data. If you’ve multiple User accounts, choose the user whose password you want to reset → Select Next. Select Get recovery key. Keep holding down the Power button until you see the "Loading Startup Options" text on the screen. Write down the recovery key and keep it in a safe place. May 2, 2024 · Step 2: Turn off your iPhone. An Apple device to reset your password. Mar 20, 2024 · However, "when you generate a recovery key, you can't use account recovery. It just means your account can be recovered using your iCloud account. Oct 1, 2023 · Level 1. Users unlock the encrypted disk with their login password. . Click the Actions menu and select Recovery Key. Apr 22, 2023 · Recovery key: Click “Create a recovery key and do not use my iCloud account. ) macOS Recovery is the built-in recovery system on your Mac. Click Continue. Select your encrypted device. Dec 8, 2023 · Click Account Recovery. With your Mac now in Recovery Mode, click on Utilities in the menu bar followed by Terminal. Click Reset Password. Apple says: "Using a recovery key is more secure, but it PassFab, founded in 2010, has been in this industry for more than 10 years. What to do if you forgot your recovery key. Input your admin password and hit Enter. Use the private key to unlock a user's startup disk. You can use the apps in macOS Recovery on an Intel-based Mac to repair your internal storage device, reinstall macOS, restore your files from a Time Machine backup, set security options, and more. In the New Password field, enter a new password and confirm it. Under Devices, select the device that you need the recovery key for. Go to the Apple icon at the top-left corner of your Mac screen. How to recover FileVault recovery key on M1 & Intel Macs: Launch Terminal from the Applications > Utilities folder. Cannot get past Recovery Assistant. Level 1. We provide professional Windows password recovery software, iPhone and Android unlock, screen recorder and online PDF tools. In the Security section, click Edit > Replace Lost Key. If your Mac is a password protected trusted device, then follow these steps: "To reset your password on your trusted Mac, choose Apple menu > System Preferences. Tap the Windows Start button and type BitLocker. The “Key ID” is the BitLocker recovery key identifier, not the recovery key. Print or write down your recovery key and keep it in a safe place. Next, select the lock icon and enter your admin password. When you’re prompted to confirm your action, click on In a work or school account: If your device was ever signed into an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account. After you restart your Mac, changes to the firmware password take effect. Step 3. Key. Mar 26, 2024 · Shut down the computer by clicking the Apple logo in the top right corner and selecting Shut Down from the dropdown menu. Type " resetpassword " as one word To retrieve the recovery key from an active device: Log in to the JumpCloud Admin Portal. I have forgotten my Mac password. Choose Password & Security. You may be able to access it directly or you may need to contact the IT support for that organization to access your recovery key. May 23, 2024 · Key combinations for an Intel-based Mac. Recover via login window. To get started, click on the question mark right next to the password field. This allowed me to both boot into safe mode and also back into recovery mode. Sep 8, 2023 · FYI, I suspect the user needs his/her FileVault Recovery Key (vice the AppleID recovery key) in order to recover from a lost Mac password. Download this guide as a PDF. Click Turn On, click Use Recovery Key, then enter the password for your Mac. What type of recovery key are you talking about here (see my previous post to the OP)? May 23, 2020 · How to use the HD recovery key. To complete setup, confirm your recovery key by entering it or scanning it. Next to Recovery Key, click Manage, then enter your Apple ID password. Start up from macOS Recovery. A recovery key isn't required with two-factor authentication Apr 25, 2019 · If you lost your Recovery Key. If you're using a standalone Mac, press and hold the Power button that's on the back of the case. In the Profile Manager sidebar, click Devices. Enter the key again. Click on “Turn on” next to the Recovery key option to continue. " Next, you'll see a warning that you'll lose Jan 11, 2024 · Step 1: Go to System Preferences and open your Apple ID. Step 2: Click the Apple menu located on the top left corner, select System Preferences and then choose Users Jan 2, 2023 · To use a recovery key, you need the following: A trusted phone number. Set your new account name, select OK, then restart your Mac. There is no recovery key. You cannot reach the Terminal in Recovery Mode until you have authenticated and unlocked the disk. First, start up your Mac if it’s powered down. Feb 28, 2024 · Select “Users & Groups. Next to Recovery Key, click Manage, then enter your May 7, 2024 · For those reasons and more, the use of an IRK is no longer recommended for institutional management of FileVault on Mac computers. Follow the appropriate steps, based on whether you're using a Mac with Apple silicon. Select the encrypted Mac. Select the admin user whose password you need to reset. Click the lock icon in the bottom left corner, provide the administrator password, and click Unlock. Log out of the current user account and restart your Mac for changes to take place. Aug 26, 2022 · If you have access to a passcode protected trusted device, then generate a new recovery key after changing your Apple ID password. How to set up or update a recovery key on Mac. Refer to Reset using your Recovery Key (FileVault must be on) in Change or reset the password of a macOS user account - Apple Support. In general, macos never ask for a recovery password for the normal boot, so the recovery key is stored somewhere and macos use it to automatically unlock the startup disk. Mar 22, 2019 · In case you have backups, they are not encrypted by default. Shut down your Mac. 3. Click Reset Default Keychains. Reach out to Apple Customer Care. Go to DEVICE MANAGEMENT > Devices . If a key isn't found but your device is properly encrypted, contact your Mar 6, 2019 · Reset Macbook Air without recovery key. Or you can use your recovery key, a trusted phone number, and an Apple device to reset your password. Reset Via Apple ID. Step 4. We also recommend to include a hint to help you remember your password. Click the arrow button to proceed. Nov 18, 2022 · Create a recovery key; If you choose the first option while enabling FileVault, you only need to access your iCloud account to unlock your Mac and the OS will not create a separate recovery key. Oct 16, 2020 · Oct 16, 2020 7:15 PM in response to best209. Ignore the toggle switch and tap Create New Recovery Key. sudo fdesetup changerecovery -personal. However, what happens if you lose the key? Jul 5, 2022 · On your Mac, click Turn Off in the Recovery Key section. Write down your recovery key and keep it in a safe place. Option 3: Reset using your recovery key. Select the Manage BitLocker Control Panel app from the list of search results. Enter the six-digit code on your other device with the same Apple ID. To see the key again, select Get recovery key. On the device that requires recovery, take note of the recovery key ID shown on the BitLocker or FileVault recovery screen. Even if the user has only a single device, keychain recovery provides a safety net against data loss. A device that's running iOS 11 or macOS High Sierra or later. Select the account for which you have forgotten your password and click “Reset password. hbvyqvizvzfdhzmiwbpk